Woodoombu Privacy Summary

This is a service-specific privacy summary for Woodoombu Accident Leads.

  • Data Collected: The service collects call audio recordings, caller-provided information (name, contact, accident details), transcripts, and AI-generated summaries of calls.
  • Purpose: To process the accident intake, ensure quality assurance, prevent fraud, and maintain legal compliance.
  • Sharing: Data is shared with service providers who help operate the service (for example, telecom and hosting). Information may also be shared with a legal services provider if needed to follow up on a request.
  • Retention: Call audio, transcripts, and related intake information are retained only as long as reasonably necessary for intake operations and compliance, and then deleted or de-identified.

California Notice at Collection

For California residents, this notice describes what is collected and why at the time of collection.

  • Categories of data: identifiers (name, phone number), call audio, accident details provided, and derived data such as transcripts and summaries.
  • Why it is collected: intake and follow-up, quality assurance, fraud prevention, and legal compliance.
  • Selling or sharing: Personal information is not sold in exchange for money. If this changes, this notice will be updated and the required opt-out rights provided.
  • Consumer rights: Individuals may request access, deletion, or correction of personal information, subject to exceptions allowed by law.

Data Requests

Requests for access to or deletion of data may be initiated by contacting support@poy.es, the support address for this service.