Privacy Policy - Woodoombu Accident Leads

Woodoombu Privacy Summary

This is a service-specific privacy summary for Woodoombu Accident Leads.

Data Collected: We collect call audio recordings, caller-provided information (name, contact, accident details), transcripts, and AI-generated summaries of calls.
Purpose: To process your accident intake, ensure quality assurance, prevent fraud, and maintain legal compliance.
Sharing: We share data with service providers who help us operate (for example, telecom and hosting). We may also share information with a legal services provider if needed to follow up on your request.
Retention: We retain call audio, transcripts, and related intake information only as long as reasonably necessary for intake operations and compliance, and then delete or de-identify it.

If you are a California resident, this notice describes what we collect and why at the time of collection.

Categories of data: identifiers (name, phone number), call audio, accident details you provide, and derived data such as transcripts and summaries.
Why we collect it: intake and follow-up, quality assurance, fraud prevention, and legal compliance.
Selling or sharing: We do not sell your personal information in exchange for money. If this changes, we will update this notice and provide the required opt-out rights.
Your rights: You may request access, deletion, or correction of your personal information, subject to exceptions allowed by law.

For the complete details of our data practices, please refer to our parent company's full privacy policy:

View Full Privacy Policy

You may request access to or deletion of your data by contacting us at support@poy.es.